Recently, I had a very pleasant surprise when I had to go to a Quest Diagnostics Patient Service Center (PSC). My usual experience of these places is that you go there and wait and there is usually a long line of patients. Typically, it has taken at least 45 minutes to get done.
A couple of weeks ago, just the day before I planned to go to a PSC, I went to their website to check for locations. To my surprise, I found that I had the ability to schedule my appointment. I jumped on that immediately and set up an appointment. I didn't think that meant much and expected to go through my usual experience. I have been making appointments to see my doctor for years and that has never meant anything.
When I went to the PSC, I got there about five minutes prior to my appointment, signed in, and was immediately taken inside in a waiting room. In less than five minutes, a phlebotomist was with me and in another five minutes, I was all done. All in all, a great experience. If you are reading this, take advantage of this offering.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment